Got this as a gift from my daughter. My favorite colors are pink & green & this looks fantastic on my Christmas tree!Review by Julia
Perfect for any mom with spunk! My mom adores hers!Review by Vicky N.
Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
Why do substitutions occur?
Occasionally, specific varieties of flowers or colors of a certain variety may be out of stock or not available. There are hundreds of flower arrangements and bouquets shown on our website and unfortunately every flower in every color cannot be kept in stock at all times. In the event that something is not available for your arrangement, the designer will select either the same flower in a similar color or another flower in the same color. In all scenarios, the original style and color scheme will be followed as close as possible.
In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
Flowers shown on our website are in peak form with open blooms. When delivered, it is common for flowers to be more closed or tight to ensure the recipient will be able to enjoy them for the full life of the flowers. Please allow the blooms to open naturally.
Containers & Vases
Just as all flowers are not always available, specific containers or unique vases may not always be in stock either. This is most common during peak times such as holidays when containers often sell out. If your selected container is not available, the designer will select a container that is as close as possible to your selected container.
Stuffed Animals and Plush Gifts
Many of the stuffed animals we offer are items that are shipped direct to the recipient. In the event that a plush animal is pictured with a floral arrangement/planter, the designer will select a plush animal as close as possible to the one pictured. Since plush are constantly coming in and out of stock, your order will be filled as close as possible and filled to the same value.
Chocolates & Food Gifts
The edible items we use in our gift baskets and chocolate assortments are subject to availability. The items pictured are a representation of what could be expected but those items are not guaranteed. In the event that the pictured items are not available, we will substitute with other items that are the same or greater in value. We will never reduce the total value of your selected item.
Orders Being Delivered to Hawaii, Guam, Puerto Rico, Virgin Islands and Internationally
APO Address Deliveries
Minimum Amounts for Distant Deliveries
For more information regarding our Frequently Asked Questions, please click here.
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