All gifts are designed as shown. Substitution may
be necessary due to availability and region. In all cases, the item
will be of equal or greater value with the same look and feel as the
selected item. Prices may vary for delivery to distant areas in
which case you will be notified in advance. Sunday delivery may
not be available to all areas. Email us at contactus@kremp.com for quick confirmation.
Same day delivery available on orders placed before 12:30pm in the recipient's time zone.
View Our Substitution Policy.
Substitutions
may be necessary to ensure your arrangement or specialty gift is
delivered in a timely manner. The utmost care and attention is given to
your order to ensure that it is as similar as possible to the requested
item.
Flowers
In arrangements of assorted flowers, the colors shown online will be
used if at all possible, even if this means substituting other kinds of
flowers of equal or greater value.
- For one-of-a-kind flower arrangements, such as all roses or all
lilies, we will make every attempt to match the flower type, but may
substitute with another color.
- If the floral container shown online is not available, a similar container will be used.
Plants
- For green and blooming plants, similar plants may be substituted of equal or greater value.
- For one-of-a-kind plants, such as orchids, we will make every
attempt to match the plant type, but may substitute with another color.
- If the plant container shown online is not available, a similar container will be used.
